Confirm that you want to fix the host file: Type y and then press Enter. After accepting the End-User License Agreement, type 12 to select the host file option. Then type the number that corresponds to Adobe Content Synchronizer and press Enter.Į) Confirm that you want to remove the entry: Type y and then press Enter.į) (Optional) If you're unable to connect to Adobe's servers, repeat these steps to fix your host file. If you are facing issues with file syncing, you might have to remove Adobe Content Synchronizer. For example, type 4 (CC Apps) if you want to uninstall a Creative Cloud app.ĭ) Subsequently, to remove an app, select the app that you want to remove by typing the number that corresponds to the app name, and then press Enter. Press Enter.Ĭ) Type the number that corresponds to the option you want to select, and then press Enter. Is there an updated tool for this somewhere or a tool specificaly for 2023 products and going forward? This is not necissarily an issue with refreshing a lab computer, but we use this tool to troubleshoot issues that people have with Creative Cloud and if we aren't able to trust the tool to completely clean the computer of all the Adobe CC files that can be an issue.A) Choose your language: Type e for English or jfor Japanese, and then press Enter.ī) Review the Adobe End-User License Agreement: Type y to accept or n to decline (if you decline, the script stops). I have tried re-downloading the tool to make sure i have the latest version of it if it's been updated from here: But when i run the tool manually it doesn't even list the 2023 products at all as you can see in the screenshot below. Typically we run it through a jamf policy that downloads the tool and runs the tool with -removeAll=ALL flag. I have noticed that it is not uninstalling ANY of the 2023 prodcuts that are installed on the computers. I have been using the Creative Cloud Cleaner Tool to clean off all adobe prducts from the computer so that i can install the latest adobe prducts package on the imacs in the lab. I am at a university and I am getting comptuer labs ready for the coming fall semester.
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